Services

Start with what you need.

If you aren’t sure which option below fits your project, let me know what you’re working on and I’ll help you figure out what may be most useful, including when the answer is a conversation rather than a contract. Accessibility is more affordable when it’s considered early, so it’s never too soon to ask.

Accessibility audits & remediation guidance

Essential
Project-based · timeline based on scope · verification pass included

I review key user flows, components, and content against WCAG 2.2 AA, using manual and assistive technology testing alongside automated tools where they are useful.

Findings explain what is happening, who it affects, and what needs to change, with remediation guidance written for the people who will actually make the fixes. When remediation is complete, one verification pass of the original findings is included.

The verification pass covers findings from the original audit. New functionality, newly introduced issues, or a broader re-audit would be scoped separately.

Ask about audits & remediation

VPAT / ACR conformance reporting

Procurement support
Verified findings · report built to match

When a buyer or procurement team needs formal accessibility documentation, I can prepare an Accessibility Conformance Report using the appropriate VPAT template.

The report documents what was evaluated, where the product conforms, where limitations remain, and the information a prospective buyer needs to understand its current accessibility.

Ask about conformance reporting

Inclusive usability testing and human-centered UX

User insights
Participants chosen · to match the question

I conduct moderated usability testing for organizations that want direct feedback from the people their products need to work for. I can support an existing research or product team, or handle the study for organizations without dedicated in-house usability or accessibility research capacity.

Studies involve a representative mix of participants for the research question and intended audience, with disabled people deliberately included rather than left out. That can mean people who use screen readers, magnification, or alternative input in their daily lives, people with cognitive, sensory, or neurodivergent access needs, and nondisabled participants where the research calls for them.

Studies can include scoping, participant recruitment, moderation, qualitative research, synthesis, findings, and actionable recommendations.

Ask about usability testing & UX

Accessible tech development

Shift-left design
Build in stages · test as we go

I help design and build technology with accessibility and usability in mind from the start.

I can review designs, components, and front-end implementation while work is still in progress, when accessibility issues are often easier to address than they are post-launch.

When developing, my process includes both UX and front-end work involving rounds of rapid prototyping + usability testing, refining concepts through feedback and iteration.

See how this approach came together in Tropsis.

Ask about tech development

Content development

Advocacy, education & enjoyment
Collaborative or independent · both work

I write and develop digital content for a range of audiences and purposes. My work has included published articles and blog content, updating learning modules I was originally trained on, collaborating with Teach Access on an educational framework, reviewing web content, and adapting existing work into alternative formats.

The main body of my published work involves writing for the American Foundation for the Blind.

Ask about content development

Want to pitch a project?

Let’s explore
Have an idea? · we’ll shape the scope

I welcome unconventional or unlisted projects that sit somewhere between accessibility, research, content, design, development, and adaptation.

A favorite project involved adapting graphic novel illustrations for an audiobook, figuring out how to preserve the story and visual experience through audio description. The work involved moving panel by panel, identifying the visual information that carries the story, and shaping it into an audio-first script that preserves composition, expression, action, setting, and narrative flow.

If you have a project that doesn’t fit neatly into a standard service category but could benefit from an accessibility-minded approach, I’m open to talking through what it needs.

Pitch a project to me

On pricing

Scope-based
Estimate provided · before work begins

Most work is priced by project. We’ll start with a conversation about what you need, then I’ll review the scope and send you a written estimate before any work begins.

The final price and timeline depend on the size and complexity of the project, the testing or research involved, and the deliverables we agree on. If the scope changes along the way, I’ll talk with you before the work or cost expands.